February - 2019

gold media

Retailers - customer experience - do your staff know what is expected of them?

You take pride in the quality of products and services you provide, and you know that the customer is king. These days, customer experience in your store is just as important as the quality, price and attractiveness of your products. It is all about how your customers feel when in your store. There are so many online and social media platforms for people to quickly and easily voice their opinions these days and so bad news can travel fast! As a retail business owner, you know

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